Your journey to better hearing starts here.

Having over 40 years experience with peoples hearing problems it is a delight to use the amazing technology now available to improve communication and make life easier and more enjoyable for everyone.
— Kim Robinson


  • Hearing assessments
  • Access to all hearing aid technology
  • Accessories
  • Repairs
  • Hearing Protection
  • Swim Plugs
  • Home Visits

What to expect

  • Independent and personalised professional service
  • An understanding of peoples individual needs
  • Your hearing aids will be programmed to suit your lifestyle. 

First Visit

  • Complete hearing history and examination of the outer ear
  • Discussion to determine areas of difficulty and personal preferences
  • Diagnostic hearing test to determine the type and degree of hearing loss

Hearing Advice


Types of Hearing Aid

BTE - The hearing aid sits behind your ear and there is a mould in your ear. 
ITE - The hearing aid sits completely in the ear. 
RIC - The hearing aid sits behind your ear and the receiver is in your ear. 


Signs of Hearing Loss 

✔  Turning the TV and radio up
✔  Unable to understand speech in background noise
✔  Asking people to repeat themselves. 
✔  Misunderstanding people
✔  Avoiding difficult situations where you struggle to hear
✔  Difficulty on the telephone
✔  Other people notice you are not hearing well


Communication Tips - If you have hearing loss

✔  Look at the person you are listening too to help with lip reading and facial expressions and gestures
✔  Move closer to the person you are listening to
✔  Make sure your environment is quiet and lighting is good
✔  Ask the person to slow down and speak more clearly
✔  If you miss what is being said ask the person to repeat it or say if differently
✔  No one hears every word. Try to stay calm if you become anxious, you may miss more and find it harder to follow the conversation


Communication Tips - If you are speaking to someone with hearing loss

✔  Make sure to get their attention
✔  Speak slowly and clearly, but do not shout
✔  If they don’t understand what you have said, express it differently
✔  Choose a quiet place to speak to them, with good lighting
✔  Look at the person you are speaking to so that they can lip read


Types of Hearing Loss


Conductive Hearing Loss

Disruption of the mechanical part of the ear found in the outer and middle ear

• Wax
• Perforation
• Otosclerosis
• Infection

Sensorineural Hearing Loss

Damage to the inner ear:

• Natural ageing process
• Noise exposure
• Head trauma
• Hereditary factors

Mixed Loss

Combination of Conductive hearing loss and sensorineural hearing loss. 


Book a Consultation


To book your initial consultation please get in touch by phone or the contact form below.

01225 334 147

Name *